Lapa.shop is an online platform that provides infrastructure for listing pets offered by accredited breeders and facilitates communication between breeders and buyers. The administration of Lapa.shop is not a party to the sales agreement between the buyer and the breeder.
Marketplace liability limitations
Lapa.shop reserves the right to:
- decline to facilitate the reservation or sell a pet to a buyer without providing a reason, if no deposit has yet been made;
- refuse cooperation with a breeder if there are no outstanding obligations between the breeder and the marketplace regarding existing purchases;
- disclaim responsibility for the accuracy of information posted on the website if that information was provided by the breeder. The breeder (seller) bears full responsibility for the accuracy of the content;
- only be responsible for facilitating the sales process (with the strict exception of Buyers residing in England, for whom the Marketplace acts solely as a free informational platform), including:
- accepting a deposit and payment from the buyer (excluding Buyers residing in England);
- reserving the pet for the specific buyer (excluding transactions with Buyers residing in England);
- refunding the deposit if delivery becomes impossible due to circumstances on the part of Lapa.shop;
- refunding the deposit in cases of force majeure related to the service.
Disclaimer in specific cases
Lapa.shop shall not be held liable to the buyer in the following cases:
- when a Buyer from England enters into a direct purchase agreement with a Breeder; Lapa.shop assumes no liability or involvement in such transactions, as we do not act as an agent, intermediary, or payment facilitator for sales within England;
- the buyer arranges their own delivery or uses a courier service that is not recommended by Lapa.shop;
- the buyer contacts the breeder directly and makes individual arrangements (such as delivery terms, health testing, or special procedures) that have not been confirmed by the Lapa.shop administration;
- the buyer disregards the guidance of Lapa.shop specialists regarding pet care, leading to health or behavioural issues;
- the pet undergoes a procedure such as declawing (“soft paws”);
- there are other animals in the buyer’s home, causing stress-related behavioural problems in the newly arrived pet.
Lapa.shop is not responsible for enforcing private agreements made directly between a buyer and breeder if such agreements were not confirmed in writing by Lapa.shop.
Scope of Lapa.shop’s responsibility is limited to:
- publishing breeder-provided information on the website;
- providing this information to interested buyers;
- managing the deposit process and reserving pets (excluding transactions with Buyers residing in England);
- issuing a refund in case of force majeure or failure to deliver the pet;
- retaining the deposit for the breeder in case the buyer cancels the purchase;
- accepting full payment from the buyer on behalf of the breeder (excluding transactions with Buyers residing in England);
- organizing delivery through in-house couriers or courier partners working with the marketplace (if applicable and legally permitted).













































































































































