Shipping Policy

1. Lapa.shop does not provide pet transportation services, does not act as a courier company, and does not collect or charge any fees for the delivery of Pets. All transportation is arranged and performed by independent third-party carriers who hold the necessary licences and permits for transporting live animals.

2. Upon request, the Marketplace may recommend reliable transport providers to assist the Buyer in organising delivery. In some cases, the Breeder may personally deliver the Pet to the Buyer if mutually agreed and logistically feasible.

3. Within Europe, Pets are typically transported by ground (road) using licensed pet transport services. For deliveries to other continents, the animal is transported as air cargo in the aircraft’s hold, in compliance with international live animal transport regulations. Upon special request and if available for the destination, the Pet may be delivered in the aircraft cabin, accompanied by a pet nanny.

4. Delivery is never included in the price of the Pet and must be paid separately and directly to the chosen transport provider. Lapa.shop is not a party to the transportation agreement and does not influence the delivery price or process.

5. Delivery costs are determined by the carrier and may vary depending on:

• the destination country and total travel distance,

• airline tariffs (if applicable),

• required veterinary or customs documentation,

• import permits or regulations specific to the country of delivery.

6. Buyers are strongly advised to confirm the delivery cost and conditions in advance with the chosen transport provider or the Breeder. Any issues or delays related to transportation should be addressed directly with the responsible courier.

7. We do not deliver pets to the following destinations:

• Russia and Belarus – these countries are banned due to their participation in the armed aggression against Ukraine;
• African countries;
• China, India, and most Asian countries (please check with our manager for details);
• Most Latin American countries (please check with our manager for details);
• Australia, New Zealand, and Oceania – due to the very long delivery distance.